![]() ![]() This hacking approach is known as "social engineering," according to Robinhood. According to the organisation, the attacker phoned customer service and appeared to be an authorised party to trick an employee into giving them access to the customer support system. App for trading stocks and cryptocurrencies Robinhood notified customers that a hacker had talked their way past the trading app's protections, taking millions of user email addresses and other information.
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